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Employment at Taos Mountain Casino and Taos Pueblo

There's a wide variety of fun and challenging job opportunities here at Taos Mountain Casino and the Taos Pueblo. While we are not always hiring, we continuously accept applications. Click the button below for the type of position you are interested in.

Qualifications

  • Our positions offer a great opportunity for good pay and great benefits in a 100% smoke-free and friendly atmosphere.
  • Must be 21 or older to apply
  • Taos Mountain Casino and Taos Pueblo are an equal opportunity employer and a Drug Free Workplace
  • Must have High School Diploma or GED
  • Must pass background check - back to age 18
  • Must pass drug screening
  • Felony convictions are not allowed

Benefit Package

Taos Mountain Casino and Taos Pueblo offers a competitive benefits package including medical, dental, vision, life insurance, short-term disability, and a very generous 401K plan.

If you have employment or benefit-related questions, please call 1-888-WIN-TAOS.

Job Information
GSI Hostess/Host
Overview
Job Category: Marketing
Job Type: Full-Time
Job Type: Full-Time
Posted: 07-08-2018
Requirements
Minimum Education: High School
Degree Title:
Job Status
Stop Publishing: 18-11-2019
Start Publishing: 11-11-2019
Description
BASIC PURPOSE: The Guest Services Host duties include guest services involving, player club enrollment, guest services information, problem and complaint resolution, promotions and game implementation. Cheerful and friendly disposition, excellent communications and customer services skills, basic computer skills, good knowledge of points of interest and local history, must have good written and oral communication skills, High School Diploma or GED required, multi-lingual a plus (English, Hispanic, Tiwa). Must sit and/or stand for long periods of time. Provide information to guests on all aspects of casino services. Maintain files and other paperwork in an up-to-date and orderly fashion. Make regular announcements on casino promotions on the casino’s PA system in a clear and articulate voice. Interact with guests on casino floor, resolving, problems, assisting with games and promotions. TYPICAL FUNCTIONS: • Provide information to guests on all aspects of casino services. • Maintain a cheerful and friendly disposition at all times. • Issue Players Club memberships. • Redeem Players Club points and prizes. • Maintain files and other paperwork in an up-to-date and orderly fashion. • Make regular announcements on casino promotions on the casino’s PA system in a clear and articulate voice. • Interact with guests on casino floor, resolving, problems, assisting with games and promotions. • Provide information about activities of interest to guests, including the Taos Pueblo, Town of Taos, Taos Ski Valley and surrounding areas. • Perform other appropriate duties as directed by the Guest Services Supervisor or Marketing Director • Must maintain high degree of confidentiality at all times. • May be requested to perform other duties as directed by management.
Qualifications
MINIMUM QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required. • Cheerful and friendly disposition. • Excellent communications skills. • Basic computer skills. • Excellent customer service skills. • Good knowledge of points of interest and local history. EDUCATION and/or EXPERIENCE: • High School diploma or General Education Degree (GED) required. LANGUAGE SKILLS: • Must have good written and oral communication skills. • Multi-lingual a plus. (English, Hispanic, Tiwa) REASONING ABILITY: • Problem solving skills and common sense understanding. CERTIFICATES, LICENSES, REGISTRATIONS: • Must obtain a gaming license through Taos Pueblo Gaming Commission.
Prefered Skills
PHYSICAL DEMANDS: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must sit and/or stand for long periods of time. WORK ENVIRONMENT: The work environment characteristics descried here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • High noise level-working environment. • Work area may be confined during specific periods of time. • Shift work is required.
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