Maintenance Technician II

BASIC PURPOSE:

Repairs and maintains the facility equipment such as heating, ventilation, air conditioning (HVAC) units, ice machines, refrigerators, grills, burners, and other mechanical and electrical equipment.

TYPICAL FUNCTIONS include the following (other duties may be assigned):

· Ability to work with little supervision.

· Ability to troubleshoot mechanical and electrical equipment.

· Dismantles devices to gain access to and remove defective parts.

· Repairs or replaces defective parts.

· Performs all preventative maintenance on the facility’s equipment to ensure their proper operation.

· Repairs electrical equipment.

· Installs special functional and structural parts in equipment and devices.

· Lubricates and cleans parts in necessary equipment.

· Maintains logs on the HVAC units, ice machines, generator, deli equipment, and emergency exit lights to track their maintenance and repair to ensure their proper operation.

· Performs light to medium construction and plumbing.

· Assists all departments with general labor.

· Performs housekeeping duties when necessary.

· Performs other duties as assigned.

· Adheres to company policies for delivering exceptional guest service.

REQUIRED COMPETENCIES:

· Integrity / Honesty

All Taos Mountain Casino employees must operate in an ethical manner by following all Taos Mountain Casino policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct themselves above the appearance of doing something wrong.

· Customer Service / Client Orientation

All Taos Mountain Casino employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. Must follow though and respond to customers’ requests and inform them of action taken in a courteous, professional manner.

· Goal and Task Management

Incumbents in this job need to be able to plan, prioritize, set goals, establish standards, coordinate tasks, show concern for deadlines, and track progress with respect to personal performance.

· Teamwork

All Taos Mountain Casino employees must be competent in working effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Keeps others informed and up-to-date about tasks, progress, or projects.

· Team Leadership

Incumbents in this job must effectively manage and guide group efforts by providing an appropriate level of feedback to both individuals and groups regarding their performance and progress.

· Decisiveness

The incumbent in this position must be able to successfully determine and initiate a course of action. Requires the consideration of multiple options, information sources, and development of contingency plans.

· Interpersonal Skills (Working with Others)

Incumbents in this position must be able to communicate their feelings, preferences, needs, and opinions in a way that is neither threatening nor punishing to another person, while at the same time recognizing the effort of others and praising that effort.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representatives of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

LANGUAGE SKILLS:

· Ability to read and comprehend complex instructions, short correspondence, and memos.

· Ability to write simple correspondence.

· Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:

· Ability to add, subtracts, multiply, and divide into units of measure, using whole numbers, common fractions, and decimals.

· Ability to compute, rate, ratio, and percent, to draw and interpret bar graphs.

REASONING ABILITY:

· Ability to solve practical problems and deal with a variety of concrete variables in situations when only limited standardization exists.

· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schematic form.

CERTIFICATES, LICENSES, REGISTRATIONS:

· Certified recovery license, licensed HVAC, electrical, plumbing, refrigeration, communication (any kind).

· Qualify for insurability to operate Company vehicles.

· Must have a valid New Mexico Driver’s License and/or State, Tribal Government ID.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duty of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee frequently is required to climb or balance; stoop, kneel, crouch, or crawl; and taste and smell. The employee is occasionally required to sit. The employee must be able to lift at least 50 lbs.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· While performing the duty of this job, the employee is frequently exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals, and outside weather conditions.

· The employee is occasionally exposed to wet and/or humid conditions, extreme cold, extreme heat, and risk of electrical shock and vibration. The noise level in the work environment is usually moderate.